89db6 Privacy Policy — Your Data, Your Rights
This Privacy Policy explains what personal information 89db6 collects, how it is used, who it may be shared with, and what rights you have regarding your data. Please read this document carefully before using the platform.
Privacy at a Glance
89db6 is committed to protecting the privacy and personal data of all players who use the platform. This Privacy Policy ("Policy") sets out in full how 89db6 collects, processes, stores, and protects personal data in connection with your use of the 89db6 website and mobile interface at 89db6.net. This Policy forms part of the overall agreement between you and 89db6 and should be read alongside the Terms and Conditions.
By creating an account on 89db6 or by continuing to use the platform after any update to this Policy, you confirm that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not consent to the processing described in this Policy, you must not use the 89db6 platform.
1. Information We Collect
89db6 collects personal data about you in connection with your use of the platform. The categories of personal data we collect depend on how you interact with 89db6 and may include the following.
- Identity data: full name, date of birth, nationality, and copies of identity documents (national ID card, passport, or birth certificate) submitted during the KYC verification process.
- Contact data: mobile number, email address, and city or district of residence within Bangladesh (e.g. Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar).
- Financial data: payment method details (bKash mobile number, Nagad account reference, Rocket account reference, or card details), transaction history including deposit and withdrawal amounts in Bangladeshi Taka, and account balance records.
- Technical data: IP address, device type, operating system, browser type and version, session duration, pages visited within the platform, and approximate geolocation (country and city level, not precise GPS coordinates).
- Gaming data: game participation history, betting activity records, wagering patterns, bonus usage, responsible gaming tool settings (deposit limits, session limits, self-exclusion status), and any communications with 89db6 customer support.
89db6 does not collect special category personal data (such as health data, biometric data, or data revealing racial or ethnic origin) unless expressly required for a specific legal obligation and you have been separately notified. 89db6 does not collect data from persons under the age of 21 and will delete any data found to have been collected in error from an underage individual.
2. How We Use Your Information
89db6 uses the personal data it collects only for legitimate, specified purposes directly connected to the operation of the platform and the delivery of services to you. We do not process your data for any purpose that is incompatible with the purposes listed below.
- Account management: to register your account, verify your identity and age as part of the KYC process, authenticate your sessions, process your transactions, and maintain your account records.
- Platform operation and improvement: to deliver the games, betting markets, and other features of the platform; to monitor platform performance; and to develop, test, and improve features and services.
- Fraud prevention and security: to detect, investigate, and prevent fraudulent transactions, account takeovers, money laundering, underage gambling, and other prohibited conduct as defined in the Terms and Conditions.
- Responsible gaming: to deliver deposit limit controls, session time reminders, reality checks, and self-exclusion tools; and to monitor gaming activity patterns for early indicators of problem gambling so that appropriate support can be offered.
- Customer support: to respond to your enquiries, complaints, and support requests; to record and manage any dispute you raise; and to maintain a record of our communications with you for quality assurance and training purposes.
- Legal compliance: to comply with applicable laws and regulations, including anti-money laundering obligations, age verification requirements, and any lawful requests from regulatory or law enforcement authorities.
89db6 does not use your personal data for the purpose of automated profiling that produces legal effects, for targeted advertising to third-party platforms, or for any purpose not described in this Policy. Where 89db6 wishes to use your data for a new purpose not covered by this Policy, we will notify you and seek your consent before doing so.
3. Legal Basis for Processing
89db6 processes your personal data only where there is a valid legal basis to do so. The legal bases on which we rely include the following.
- Contractual necessity: processing that is necessary to perform our contract with you — including account registration, transaction processing, and the delivery of games and betting services — is carried out on the basis of contractual necessity.
- Legal obligation: processing required to comply with applicable laws — such as KYC identity verification, anti-money laundering checks, and record-keeping obligations — is carried out on the basis of legal obligation.
- Legitimate interests: processing for fraud prevention, platform security, responsible gaming monitoring, and platform improvement is carried out where 89db6 has a legitimate interest that is not overridden by your rights and interests.
- Consent: where processing is based on your consent (for example, for optional marketing communications), you may withdraw your consent at any time by contacting 89db6 support. Withdrawal of consent does not affect the lawfulness of processing that was carried out before your withdrawal.
4. Sharing Your Information
89db6 does not sell your personal data. We do not share your personal data with third parties for their own marketing or commercial purposes. We may share your personal data in the following limited circumstances only.
- Payment processors: we share necessary financial data with payment service providers (bKash, Nagad, Rocket, and card networks) strictly for the purpose of processing your deposits and withdrawals. These providers operate under their own privacy policies and are bound by contractual data protection obligations.
- Game providers: we share account session data with licensed game providers (such as Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, and Spribe) to the extent necessary to deliver the games you play. These providers are bound by strict data processing agreements.
- Fraud prevention and security services: we may share data with third-party fraud detection and identity verification services to the extent necessary to protect the platform and its users against fraud, money laundering, and other prohibited conduct.
- Legal and regulatory authorities: we may disclose your personal data to law enforcement agencies, regulatory bodies, or courts where we are required to do so by applicable law, court order, or lawful regulatory request, including in connection with investigations into fraud or financial crime.
Where 89db6 engages third-party service providers to process personal data on its behalf, those providers are required to process data only in accordance with 89db6's documented instructions, to maintain appropriate technical and organisational security measures, and to return or securely delete all personal data upon termination of the service relationship.
5. Cookies and Tracking Technologies
89db6 uses cookies and similar tracking technologies on its platform. A cookie is a small text file placed on your device when you visit the 89db6 website. The following categories of cookies are used.
- Strictly necessary cookies: these are essential to the operation of the platform. They enable core functions such as session authentication, security token management, and the maintenance of your login state. These cookies cannot be disabled without preventing the platform from functioning correctly.
- Analytics cookies: these help 89db6 understand how players interact with the platform — for example, which pages are visited most often and how long sessions typically last. This information is used in aggregate form to improve the platform. Analytics data is not linked back to individual user identities.
- Functional cookies: these remember your preferences and settings (such as language preference) to provide a more personalised experience during your session. They do not track your activity across third-party websites.
89db6 does not use advertising or targeting cookies, and does not share browsing data with advertising networks. You may manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will impair your ability to use the platform. Disabling analytics or functional cookies will not prevent you from accessing the platform but may reduce the quality of your experience.
6. Data Retention
89db6 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply, though specific legal or regulatory obligations may require retention for longer periods in particular cases.
Account data and transaction records are typically retained for a minimum of five years following account closure to meet anti-money laundering and financial record-keeping requirements. Gaming activity records are retained for a minimum of three years. Support and communications records are retained for a minimum of two years. Where data is no longer required for any lawful purpose, 89db6 will securely delete or anonymise it. You may request early deletion of your personal data subject to the constraints of applicable legal retention obligations — see Section 8 (Your Rights) below.
7. Security of Your Personal Data
89db6 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include 256-bit SSL/TLS encryption for all data transmitted between your device and the 89db6 platform; encryption of sensitive data at rest (including identity document copies and financial data) within our secure server infrastructure; access controls that limit internal access to personal data on a strict need-to-know basis; and regular security reviews of our data processing systems and third-party service providers.
Notwithstanding the security measures in place, no method of transmission over the internet and no method of electronic storage is completely secure. 89db6 cannot guarantee the absolute security of your personal data. In the event of a data security incident that is likely to result in a high risk to your rights and interests, 89db6 will notify you without undue delay and will take all reasonable steps to mitigate the impact of the incident.
8. Your Data Rights
You have the following rights in relation to the personal data that 89db6 holds about you. To exercise any of these rights, please contact 89db6 support using the contact details provided in the footer of this website. 89db6 will respond to all rights requests within a reasonable timeframe and without charge in ordinary circumstances.
-
Right of AccessYou have the right to request a copy of the personal data that 89db6 holds about you, together with information about how it is being processed.
-
Right to RectificationYou have the right to request correction of any inaccurate personal data that 89db6 holds about you, and to have any incomplete data completed.
-
Right to ErasureYou have the right to request deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for the purposes for which it was collected, or where you withdraw consent and there is no other lawful basis for processing. This right is subject to legal retention obligations.
-
Right to ObjectYou have the right to object to the processing of your personal data where that processing is based on legitimate interests. If you object, 89db6 will cease processing unless there are compelling legitimate grounds that override your interests.
-
Right to Data PortabilityWhere processing is based on your consent or on contractual necessity, you have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format.
-
Right to Withdraw ConsentWhere processing is based on your consent, you may withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing that occurred before the withdrawal.
9. Children and Underage Players
The 89db6 platform is strictly intended for adults aged 21 and above. 89db6 does not knowingly collect personal data from persons under the age of 21. Age verification is a mandatory part of the account registration and KYC process. If 89db6 discovers that personal data has been collected from an individual who is under the age of 21, that data will be deleted immediately, the account will be closed, and any associated funds will be forfeited. If you believe that a person under the age of 21 has registered an account on 89db6, please contact our support team immediately using the contact details in the footer of this website.
10. Third-Party Links and Services
The 89db6 platform may reference or integrate third-party services such as licensed game providers (including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, and Spribe) and payment processors (including bKash, Nagad, and Rocket). These third-party services operate under their own privacy policies and terms of service, which are entirely separate from this Policy. 89db6 is not responsible for the privacy practices of any third-party service and encourages you to review the privacy policies of any third-party service you interact with directly. 89db6 does not embed third-party advertising on the platform and does not link to external websites for advertising or affiliate purposes.
11. Changes to This Privacy Policy
89db6 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or the structure of the platform. When a material change is made to this Policy, the updated version will be published on this page with a revised effective date at the top of the document. Where the change is significant, 89db6 will take reasonable steps to notify active account holders — for example, by displaying a notice on the platform upon your next login. Your continued use of the 89db6 platform following any update to this Policy constitutes your acceptance of the revised Policy. If you do not accept the revised Policy, you must stop using the platform and may request account closure by contacting 89db6 support.
12. Contact and Data Enquiries
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or need to report a potential data security concern, please contact the 89db6 support team. Our team is available 24/7 and serves players across all regions of Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar.
Contact details for 89db6 support are provided as plain text in the footer of this website. Please do not include your password, OTP codes, or full payment account numbers in any support communication. 89db6 staff will never request this information from you.